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Privacy Policy The developers of ZapSurvey have created this privacy statement in order to demonstrate our firm commitment to the protection of your privacy. The following discloses our information gathering and dissemination practices. Registration
Our site's
registration form requires you to give us contact information (like
your name, email address, address, company name, etc.). We use your
contact information from the registration form to:
1. Send you information so that they you may access demo accounts and set up a ZapSurvey account. 2. Contact you when necessary, such as to notify you of an expired account or for customer service. 3. Create invoices for ZapSurvey usage. Our
computer system uses your email address to automatically send you
your username and password if you use the "Forgot my Username or
Password" function. We will not give username or password
information over the telephone to anyone.
When we
collect your personal information, that information is for
ZapSurvey's use alone,
unless it is specifically stated otherwise. As a general rule, we
will not disclose personal information except when we have express
permission or under special circumstances, such as when the law
requires it, for example, if you violate our Terms of Service or our
rights and property. Any information shared with third parties will
be shared as aggregate statistics. Except as disclosed in this
paragraph, third parties will neither be granted your personal
information nor will your information ever be sold.
Tracking Information As part of offering personalized services and customizing your experience at ZapSurvey, we use cookies to store and track information about you throughout the session at our web site. A cookie is a small amount of data that is sent to your computer from a web server and stored on your hard drive. Generally, we use three different cookies to serve you better and to save time. · You are given a cookie that will recognize you as a repeat registered customer and will store your username for login. This cookie maintains your identity to make it easier to log in and access your surveys. It stores information such as your personal settings. In addition, it tracks the date, time, and referring web page of your first visit to the web site. · There is also a session cookie with a "time-out" function which disappears once you logout of the website. The cookie also "expires" for security purposes after a certain amount of time so that your program will not continually run without user activity. · The last cookie is a temporary cookie that simply determines whether or not your browser will accept cookies. Acceptance of cookies is obligatory in order to access an account. The data
collected on traffic patterns and your behavior is aggregate
information. We have no other specific personal information about
you besides the information you have explicitly provided.
We collect
IP addresses for system administration and to report the aggregate
information for our personal use. Your IP address is also used to
help diagnose problems with our servers and to administer our web
site.
Security Your personal contact information is secure with ZapSurvey. We utilize industry standard methods to protect your personal information from unauthorized access; however, we are not responsible if a third party accesses your information by breaching our security measures.
Customer Data All information (customer data) provided by customers, their authorized representatives and respondents to their surveys including but not limited to survey questions, email lists and survey results (respondent data) remains the sole property of the customer and will not be used by ZapSurvey for any purpose other than to provide online survey services as directed by the customer and to diagnose and fix software defects. Furthermore, customer data will not be shared or sold in any manner. Publicity By using
the ZapSurvey service,
you grant ZapSurvey the right
to list your "company" or "entity" name and logo on our customer
list, which may appear in our marketing materials. Individuals will
not be listed, nor will we will list any specific information about
your account. You may request to be removed from this list at any
time. In addition, we may ask for your permission to list your name
and a statement about ZapSurvey among our
customer testimonials. If you grant us this permission, your name
and comment will appear among other customer testimonials.
Contacting ZapSurvey If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact info@zapsurvey.com or mail us at: ZapSurvey
Customer Service Amendments Any changes
to this policy will be posted at this URL and will be effective when
posted. Please check back periodically if you have any concerns
about changes made to our Privacy Policy.
Revised: October 11, 2004 |
